Information that may be collected on the Sites
OnBoardSoft may collect and analyze particular information about how visitors use the Sites. When you visit any of the Sites, we may collect certain types of technical data. This data may include Google Analytics data, Internet Protocol (IP) addresses, browser information, the website you visit before arriving at any of the Sites, or the website you go to when leaving any of the Sites, among other data. We may also keep a record of which pages of which Site you visit, and how much time you spend on each page. This information does not identify you personally.
We may also use “cookies” and other similar technologies on the Sites. Cookies are small pieces of information written to your computer hard drive by our web server. OnBoardSoft employs cookies to enable our systems to recognize your browser and tell us how and when the pages on the Sites are visited and by how many people. Cookies also allow our systems to recognize a return visitor as a unique user. Many Internet browsers are automatically set to accept cookies. You may change your browser settings to either reject cookies or notify you when a cookie is about to be placed on your computer. However, rejecting cookies while using the Sites may result in certain parts of the Sites not operating correctly or efficiently as if they were allowed.
OnBoardSoft may use other apps in conjunction with cookies to compile information about your usage of the Sites and/or interaction with emails from OnBoardSoft. For example, we may place Web type tags in marketing emails that notify us when you click on a link in the email directing you to the Sites. OnBoardSoft also uses basic web tools to operate and make improvements to the Sites. We also use email communications to send more customized or relevant emails, advertisements and offers to our customers and visitors to the Sites.
OnBoardSoft may use third-party service providers to serve advertisements on our behalf across the Internet. These service providers may collect your IP address and non-personally identifiable or de-identified information about your visits to the Sites in order to serve OnBoardSoft advertisements, while you are visiting other sites. Such non-personally identifiable information is anonymous or de-identified and does not reflect your name, address, e-mail address or other personal information; however, your IP address may be collected by such service providers. This anonymous or de-identified information is often collected through the use of a pixel tag, which is industry-standard technology used by most major websites. You can find more information about tracking and opting-out at http://www.youradchoices.com.
To opt out of many companies that serve third party cookies, you may visit the opt-out page sponsored by the Network Advertising Initiative (NAI), a cooperative group of online ad serving providers, at http://www.networkadvertising.org/choices, or the similar opt-out page of the Digital Advertising Alliance (DAA), at http://www.aboutads.info/choices.
The Sites may provide you with opportunities to post comments and identifying information. When you post, this information may appear in public ways, such as through search engines or other publicly available platforms, and may be “crawled” or searched by third parties. Please do not post any information that you are not comfortable revealing to the public at large.
Personal Information Collected on Signup
OnBoardSoft may collect certain types of personal information (such as first and last name, entity name, phone numbers, addresses, and email addresses, among other things) from customers or visitors signing up for an account on any of the Sites. This information is required by OnBoardSoft to verify your identity, to establish your account, and to set up your service. By signing up for an account on any of the Sites, you authorize OnBoardSoft to communicate with you regarding your account using any of the personal information you provided.
In order to enhance our ability to provide relevant marketing, offers, and services to you, we may obtain information about you from other sources and add it to our account information. Personal information we collected may be used by OnBoardSoft to provide services to you, to advertise or market our business, services, products, offers, promotions, etc. Thus, for instance, if you provide us with your email address, we may send you emails (which you may unsubscribe from) informing you about OnBoardSoft services, products, offers, promotions and partnerships.
Customer Proprietary Network Information (“CPNI”)
Under federal law, OnBoardSoft has a duty to protect your CPNI and you have the right to prohibit certain uses of your CPNI. CPNI is information that relates to the quantity, technical configuration, type, destination and amount of use of the services by you and that is available to OnBoardSoft solely as a result of our provision of services to you. You hereby authorize OnBoardSoft to use and disclose and permit access by its affiliates and partners to your CPNI to enhance our ability to offer products and services tailored to fit your needs. Although your authorization to OnBoardSoft to use, disclose and permit access to CPNI will remain in effect until you affirmatively revoke such authorization, you may withdraw your authorization at any time by notifying OnBoardSoft in writing. Denial of authorization to use, disclose and permit access to your CPNI will not affect our provision of the services to you.
Non-Disclosure of CPNI and Personal Information Collected by OnBoardSoft
Except in accordance with or as required by law or legal process, and notwithstanding any other provisions in the Policy, we will not sell, distribute or release your CPNI or personal information to anyone outside of OnBoardSoft.
Credit Card Information
OnBoardSoft does not store customer credit card information. Credit card processing is carried out by unaffiliated third party credit card payment processing companies. These unaffiliated credit card payment processing companies may or may not store credit card information for your convenience. Please see the privacy policies or terms and conditions of these companies for further details. We use tokens where required to manage auto-pay when elected by subscribers.
Security of Information
OnBoardSoft will take reasonable precautions to safeguard information transmitted between visitors and the Sites and information stored on our servers. Despite these efforts, however, we may be unable to prevent and shall not be responsible for unauthorized access to such information by third parties. If you have an account on any of the Sites, it is your responsibility to safeguard your account login and password information.
Links to Other Websites
The Sites may contain links to other websites, which are subject to different privacy policies. This Policy will not apply to your use of other websites. OnBoardSoft shall have no responsibility or liability for your use of other websites or the data collection and use practices of other websites. We encourage you to review the privacy policies found on such other websites, services and applications to understand how your information may be collected and used.
Children’s Personal Information
OnBoardSoft does not knowingly collect any personal information from children under the age of 18. If you are under the age of 18, please do not submit any personal information through the Site. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide personal information through the Sites without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to OnBoardSoft through any of the Sites, please contact us and we will use commercially reasonable efforts to delete that information.
Changes to the Policy
OnBoardSoft reserves the right to make changes to the Policy, in our sole discretion, at any time. Such changes may be made in response to future developments to the Sites, changes in industry or legal requirements, or for any other reason. We will post changes to the Policy to the Sites if and when they are made. By continuing to use the Sites following any change in the Policy, you will be deemed to have agreed to such change. If you do not agree with the terms of the Policy, as modified from time to time, please discontinue use of the Sites.
Questions, Concerns or Complaints
Your privacy is important to us, so if you have any questions, concerns or complaints regarding the way we collect and handle your information, please contact us by email at firstname.lastname@example.org or by mail at 315 West 36th Street, New York, NY 10018, USA; or by phone at 844-HUNGRY1 (844-486-4791).
OnBoardSoft will take any privacy complaint seriously and the appropriate person will evaluate any such complaint and work toward resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.